Effective Date - September 1, 2016
The following provisions (our “Online Privacy Policy”) set forth Your Privacy Rights with respect to this website (this “Website”), and mobile devices and tablets on which you are viewing it. This Website is owned and operated by DHI Mortgage Company, Ltd. (hereinafter “DHI Mortgage,” “we” or “us”).

This Online Privacy Policy informs you of the types of information that DHI Mortgage collects including information collected through this Website and any mobile sites, applications, widgets and other interactive features employed by DHI Mortgage, how DHI Mortgage uses that information, the limited circumstances under which DHI Mortgage may share your information with our affiliated companies or nonaffiliated third parties, the categories of nonaffiliated third parties with which DHI Mortgage may share this information and how you may “Opt-Out,” in certain cases, from the sharing of your information by DHI Mortgage. By accessing or using this Website, you signify your acceptance of the provisions of this Online Privacy Policy. Except as described below, this Online Privacy Policy does not govern our offline privacy practices.

Select a Subject to see details below.
Our Use of Your Information and the Categories of Third Parties with Whom We Share Your Information
We do not disclose Personal Information about you or any of our other customers or former customers to our affiliates or to nonaffiliated third parties except as permitted by law, including Title V of the Gramm-Leach-Bliley Act, which protects Non-public Personal Information. We are permitted by law to, and may in the ordinary course of business, share Personal Information including Non-public Personal Information about you with nonaffiliated third parties as necessary to effect, administer, or enforce a transaction that you request or authorize. We may, for example, provide Personal Information including Non-public Personal Information about you to nonaffiliated third parties with which we have contracted to perform any of the following services on our behalf in connection with a mortgage loan or other financial product or service that you request, or authorize:
• Processing and underwriting of your loan application;
• Closing your loan and filing your mortgage or deed of trust and related documents in the official public records;
• Transferring your loan, or the servicing or other rights in connection with your loan, to an investor in the secondary market;
• Servicing your loan account, including collecting your payments, making remittances, maintaining tax and insurance escrow accounts, and reporting periodically on account activity; and
• Providing you with requested services, such as an automatic bank draft of your monthly loan payment.
We may also, as permitted by law, share Personal Information including Non-public Personal Information about you with nonaffiliated third parties with which we contract to market our own financial products and services.
Any nonaffiliated third parties we employ for any of the services described above must provide us with a written agreement that prohibits the third parties from disclosing or using Personal Information including Non-public Personal Information about our customers other than as is necessary in the ordinary course of business to carry out the purposes for which we disclosed the information.
We also may share your Personal Information including Non-public Personal Information, as permitted by law, for such limited purposes as protecting the confidentiality or security of records in connection with your loan or other financial product or service, protecting against or preventing fraud or unauthorized transactions, resolving consumer disputes or inquiries, reporting to consumer reporting agencies about your transactions with us, responding to judicial process or otherwise complying with properly authorized investigations, subpoenas, or summons by federal, state, or local authorities, and complying with other applicable legal requirements.
And, if you submit an application for employment with us, we may disclose or provide access to the Personal Information that you provide to employees, our affiliates or third parties involved in the recruiting, hiring and on-boarding of our applicants.
Our Confidentiality Practices
We protect all of your Personal Information including your Non-public Personal Information in accordance with applicable law. We restrict access to all Personal Information about you to our employees or service providers who need to know that information to provide products or services to you, process and service your account, or administer and market our business. We require our employees to treat the Non-public Personal Information of our customers and former customers as strictly confidential.
Third Party Collection of Personal Information about Your Online Activities Over Time and Across Different Websites
We do not engage service providers to collect Personal Information about your online activities over time and across different websites. However, other websites that you may have visited before visiting our Website may have permitted their service providers to embed automated technologies such as third party cookies to track your activities on our Website and other websites that you may visit after leaving our Website. You should always review the privacy policies of the websites you visit to understand how Personal Information about your online activities over time and across different websites is being collected.
Process for Review and to Request Changes to Personal Information We Collect Online and Otherwise
If you have any reason to believe that the information we hold with respect to you is inaccurate, outdated, or incomplete, please contact us and provide updated information. Alternatively, you may contact us by telephone at 844-312-1523​​ or in writing at DHI Mortgage Company, Ltd., Attn: Compliance Department, 10700 Pecan Park Blvd., Suite 450, Austin, TX 78750 so that your information may be corrected or updated as soon as possible. Alternatively, please call or write to us at the telephone numbers or appropriate addresses for changes listed on your statements.
Changes to This Online Privacy Policy
We may make changes to this Online Privacy Policy in the future. DHI Mortgage will notify you of changes to this Online Privacy Policy by updating this Online Privacy Policy on this Website and setting forth the date on which the update was made. The changes will become effective thirty (30) calendar days following the date of the last update of this Online Privacy Policy. We encourage you to retain a copy of this Online Privacy Policy and periodically to check this Website for updates. Your use of our Website after changes have become effective indicates your acceptance of the latest version of this Online Privacy Policy.
Changes to Our U.S. Consumer Privacy Notice
We may make changes to our U.S. Consumer Privacy Notice in the future. However, we will not make any changes affecting you without first sending you a revised U.S. Consumer Privacy Notice describing the change and informing you of your rights under applicable law. In any case, we, or the current holder, and servicer of your loan, will send you a current U.S. Consumer Privacy Notice at least once a year in the mail as long as you continue to be a customer. In addition, our U.S. Consumer Privacy Notice is posted on this Website for your convenience.
Links to Other Websites
We may provide links, through advertisements or otherwise, to other websites, including various social media platforms. Those sites may have their own privacy policies. We are not responsible for their content or privacy policies. The inclusion of a link on this Website does not imply endorsement of the linked site by us or any of our affiliates. Please visit those sites to review their privacy policies.
Aggregation Services
Many companies now offer aggregation services that allow customers to consolidate all of their financial account information into one online site, permitting the customer to view, for example, all of their accounts, account balances, payments, and other information such as stock values and frequent flier totals in one online location. In order to offer these aggregation services, the aggregator must obtain from the customer, with the customer’s permission, certain Personal Information including but not limited to the customer’s account numbers, account balances, user names and passwords. DHI Mortgage is not responsible for the use or disclosure of any information that you share with, or permit, a third party aggregator to access and, after you share your user name and password with a third party aggregator or provide other permissions to them to access your Personal Information, we will consider all transactions initiated by such third party aggregators to be valid and duly authorized by you. Please be careful when sharing your Personal Information with third party aggregators, being especially vigilant in reviewing the privacy policies of such aggregators.
Our Website contains general information not directed towards children. We do not knowingly collect information from children under the age of 13. In this regard, our Website is a general audience site that is neither designed, nor intended, to collect personal information from children under the age of 13.
D.R. Horton, DHI Title and D.R. Horton Insurance Agency
This Privacy Policy is presented by DHI Mortgage Company, Ltd. Please visit www.drhorton.com to view the online privacy policy of our builder affiliate company, D.R. Horton, Inc. Please visit www.dhititle.com to view the online privacy policy of our title company affiliates doing business as DHI Title, and www.drhortoninsurance.com to view the online privacy policy of our insurance company affiliate, D.R. Horton Insurance Agency, Inc.
Use of Our Website in Other Countries
This Website may not be available or appropriate for use in other countries. If you choose to access this Website from another country, you do so at your own risk with the understanding that information may be collected from you and stored as a result of your access to this Website while in another country whose privacy laws may be different from, and less protective than, those of this country.
DHI Mortgage has implemented safeguards as required by law to protect your Personal Information. We maintain physical, electronic, and procedural safeguards that comply with applicable law to guard this Personal Information. And, all Personal Information we collect from our online pre-qualification form is encrypted and stored on secure servers. But, please remember that whenever you provide Personal Information over the Internet, it can be collected and used by individuals that you do not know. DHI Mortgage cannot guarantee the security of any information that you disclose online, and you do so at your own risk. As a result, this Online Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore, beyond DHI Mortgage’s control, and this Online Privacy Policy is not to be applied in any manner contrary to applicable law or governmental regulation. If you believe that the security of any information or data that you have provided to us has been compromised, please immediately notify us of the problem by contacting us in accordance with the “Contacting DHI Mortgage” section below.
Contacting DHI Mortgage
If you have any question about this Online Privacy Policy, please write us or call us as follows:
DHI Mortgage Company, Ltd.
Attn: Compliance Dept.
10700 Pecan Park Blvd. Suite 450
Austin, TX 78750
Effective Date
This Online Privacy Policy is effective on the date set forth at the top of this Online Privacy Policy.