Rachel Carroll
Rachel Carroll
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NMLS #1578900
ORIGINATING FOR
Mortgage Loan Originator
Branch NMLS #196085
I have been in the mortgage industry with DHI Mortgage for the last few years on the operational side. I started in processing, then worked my way into the role of Processing Team Lead, and ultimately became Branch Operations Manager before transitioning into my role as a Mortgage Loan Originator.
Buying a home is often the biggest purchase of your life, and my experience in both the operations and production side of the business has given me the knowledge and ability to help you thoroughly understand every step of the process from start to finish, and make your home buying experience as seamless and stress-free as possible whether you are a first-time or seasoned homebuyer. As your Mortgage Loan Originator, I am committed to being someone you can trust – someone who will be there for you every step of the way.
Whether you are purchasing a primary residence, second home, investment property, or refinancing a current mortgage, I promise to work diligently in providing you with excellent customer service to earn your business and referrals. I look forward to building a lasting relationship with you, and to helping you achieve your homeownership dreams!
I am originally from Tyler, TX. I graduated Cum Laude from the University of Texas at Tyler in December of 2010 with a bachelor’s degree in Business Administration with a focus in Management. I competed as a member of the University’s Cross Country and Track teams, and am still an avid runner to this day. When I’m not working, I spend most of my free time cooking, watching Netflix, and hanging out with the two coolest cats on the planet, Cheesecake and Mr. Evans.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT
WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT
1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT
WWW.SML.TEXAS.GOV.