McKenzie D'Souza
McKenzie D'Souza
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NMLS #1847036
ORIGINATING FOR
Mortgage Loan Originator
Branch NMLS #196085
As the daughter and granddaughter of lifelong mortgage bankers, I grew up understanding the responsibility lenders carry when helping someone finance a home. I saw firsthand that successful mortgage lending requires more than just knowledge of guidelines and loan programs, it requires integrity and genuine compassion for the people behind each transaction.
After graduating with Honors from the University of Oklahoma, I began my career with DHI Mortgage in June 2018 as a Loan Processor and took part in their Mortgage Mastery Program. This foundation gives me the ability to prepare buyers for each step toward closing, helping them feel confident from the beginning.
I transitioned to the Loan Originator role in December of 2019. Throughout my career, I have funded over a thousand home loans while maintaining a 98% customer satisfaction score across hundreds of completed customer surveys.
I attribute these accomplishments to my relentless pursuit of understanding my buyer’s needs. Whether you’re a first-time homebuyer or an experienced homeowner, I want you to feel informed about your options, prepared for what comes next, and confident in your financing decision.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT
WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT
1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT
WWW.SML.TEXAS.GOV.