Ashley Jacks

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Since beginning my career in the financial industry in 2003, I have been dedicated to helping clients achieve their homeownership dreams. With over two decades of experience, I have developed a deep understanding of the lending process, ensuring a smooth and stress-free experience for my clients. From 2022 to June 2024, I served as the Branch Manager at FirstTrust Home Loans, where I was instrumental in opening a new office in a brand-new market, earning the respect and trust of many buyers and real estate agents. My leadership was a pivotal in establishing a strong market presence and fostering a culture of excellence within the team.

Prior to this I worked in consumer banking, where I led the top-producing branches in our market and was honored with the Chairman’s Club award. I not only achieved high performance but also took on the role of mentoring new associates. My leadership skills and dedication to professional development helped shape the next generation of financial professionals.

My approach centers on clear communication, integrity, and a strong commitment to client satisfaction. I take pride in guiding clients through every step of the mortgage process, from initial consultation to closing. By understanding each client's unique financial situation and goals, I provide tailored mortgage solutions that best fit their needs. My ultimate goal is to see my Mortgage team succeed and to witness the joy on buyers' faces when they reach the closing table. We work hand in hand with our builders to ensure a pleasurable experience, recognizing that this is one of the biggest investments in the buyers’ lives.

On a personal note, I have been married since 2004 to my wonderful husband, Britt. We have one daughter who loves playing sports, and we spend most of our free time supporting her activities and taking her to practices and lessons. I love spending time with my family, relaxing by the pool, or enjoying a good TV show, book, or movie.