Susie Hemenway
 | 
NMLS #442630
(800) 715-6350
fax
Mortgage Loan Originator
Branch NMLS #248308
Mortgage Loan Originator
Branch NMLS #248308

I have been in the mortgage industry since 1993, primarily as a loan originator.  I have worked as a loan processor, closer, underwriter and a closing coordinator for a builder.  I believe a lot of my success in this business is due to the one on one relationships I strive to build with all of my clients.  I treat them like my own family throughout the entire purchase process. For most people, this is the largest purchase they will ever make.

I am newly married and together we have four grown children and four grandchildren.  Our children are all educated and successful adults in which we are very proud.  We enjoy spending time with our families, taking trips and love our Dallas Cowboys!!!
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.